Privacy Policy

Introduction

At Trilovenymx, we respect your privacy and are committed to protecting your personal data. This privacy policy describes how we collect, use, and protect your information when you use our financial advisory services.

Information We Collect

We collect the following information:

• Identification data: full name, date of birth, CURP
• Contact data: email, phone number, address
• Financial information: income, expenses, credit history (when applicable)
• Browsing data: cookies, IP address, site preferences

Use of Information

We use your information to:

• Evaluate your eligibility for financial support programs
• Provide personalized advice
• Communicate with you about our services
• Improve our services and user experience
• Comply with legal and regulatory obligations

Data Protection

We implement technical and organizational security measures to protect your personal data against unauthorized access, loss, or destruction. We use SSL/TLS encryption for all data transmissions.

Your ARCO Rights

In accordance with the Federal Law on Protection of Personal Data Held by Private Parties, you have the right to:

• Access your personal data
• Rectify incorrect or incomplete data
• Cancel the processing of your data
• Object to the use of your data for specific purposes

Data Sharing

We do not sell or rent your personal information. We may share data with:

• Government institutions for support procedures
• Service providers that help us operate
• Authorities when legally required

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, and for the time required by applicable Mexican legislation.

Contact

To exercise your ARCO rights or for any questions about this policy, contact us:

Email: privacidad@trilovenymx.com

Address: Av. Paseo de la Reforma 250, Col. Juárez, CDMX, CP 06600